If you google TR3 Speed Queens and read articles in about 2018/2019 timeframe, people weren't too happy from the move away from a classic agitator. There are some YouTube videos out there as well.

Speed Queen fundamentally changed the way that it washed clothes and it wasn't the same as before. People are often opposed to change and I feel that's a lot of what the articles were about.

My wife and I both work office jobs but we do have a 2 year old and we have been very happy with the cleaning abilities of our TR3.

I've had a TR3 since the first year they came out (when everyone went nuts bashing them) and have been very happy with the machine. It's gentle on the clothes, easy to operate, exceptionally quiet, just a nice no frills washing machine.