Yes, I was told at first that it was an estimate only and would be fixed. Then when it didn't change the following month I called and they said it was probably due to the coldest days of the winter. I did contact PUC but nothing came of it.

Our bill nearly doubled since December stating the same as everyone else. That our usage has increased even though our habits haven't changed in the slightest, if anything I've been home less with working more.

I believe the only way that things will get resolved is if people come together and make something happen.