Presumably, he read his ticket wrong and C3 was the gate number but he thought it was his seat number.

This is why you should always know where your towel is.

On a darker note, punishing the victim is how people deal with real abuse situations all the time and it's really enraging.

Imagine finding out for real that a teen girl you are paying to babysit is being hit and instead of saying "ok how about you work at my house instead" you cut off her income stream? Really sick shit and absolutely standard, every abuse survivor has stories like this of how "normal" people mistreated them.