Thanks for the info. That's fine if it's approved. Don't fucking bill me for a percentage on a bill that was artificially inflated.

A combination of the PUC complaint and direct emails to the president and vice president ( i had lots of time on hold to research) has my last 2 bills cancelled for corrections!

I'm fine with an estimate and then a real one to balance them out, not a percent fee on the inflated one, which I see from above I'll have to check further back, as it was not on a previous bill.

Edit, just went 6 bills back and no service improvement charge on them!

Hmm I only went back to the previous bill, which it is not on. I'll have to go further back.

Edit: just went 6 bills back and no service improvement charges on them.

I would have understood that for when they replaced the meter a few years ago.

i hung up after 80

Thanks for putting this here. I did not mention but on my last hold before giving up contacting them via phone, I found that info and filed during the last call. Only other option they have for contact is post office, which will be sent out tomorrow as well.