Folks seem to think if you are a therapist you must have your shit together, but often times it's more they are still working on themselves too. Obviously some have it together more than others, but at the end of the day they are more like the rest of us than we realize. Been to enough throughout my life to figure that out.

Therapists are people too, and as mentioned often get into their field due to personal issues they are trying to figure out.

Call him Tea, Earl Grey, Hot.

Or Picard once he learns his name.

From what I read the bidet had a slider to adjust temp, they had just turned it all the way up as the old water heater apparently was not as effective at heating the water up as the new electric one they had installed. From the sound of it they didn't think to test the temperature of the bidet after installing the new water heater and as such left the setting on max resulting in a burned anus.