As others have mentioned KBDfans is not at fault here as import duties are applicable for any import orders above the customer's country's threshold and it is up to a customer to know their local tax/duty expectations for where they live.
While DHL/FedEx/UPS do charge a fee to process import duties, note that vendors chose to use fast, reliable, and trusted couriers to ship international express packages for a reason as they want customers to get their packages timely and in good working condition.
And to note, a common overlooked thing by most people is a store's terms of service, shipping policy pages or more. KBDfans does list on their terms of service information in section 21 about import duties and international deliveries. This is a good thing to consider going forward when importing items from any vendor in any industry.
anisan2627 t1_j032zj8 wrote
Reply to never buying from KDBFans or DHL ever again by REBKeeb
As others have mentioned KBDfans is not at fault here as import duties are applicable for any import orders above the customer's country's threshold and it is up to a customer to know their local tax/duty expectations for where they live.
While DHL/FedEx/UPS do charge a fee to process import duties, note that vendors chose to use fast, reliable, and trusted couriers to ship international express packages for a reason as they want customers to get their packages timely and in good working condition.
And to note, a common overlooked thing by most people is a store's terms of service, shipping policy pages or more. KBDfans does list on their terms of service information in section 21 about import duties and international deliveries. This is a good thing to consider going forward when importing items from any vendor in any industry.