I just had to contact customer support today about policy changes regarding gas credits. They're definitely downgrading the service offered and hoping people won't notice or have time to ask questions.
I have found tickets on or in the last 2-3 vehicles I used. I photograph and send them in so I have a record of the date/time/location of the ticket so I can protect myself from this potentially happening.
Two of the tickets I've sent in have been for expired vehicle tags, which is troubling because that should be extremely easy for them to track. Agree with the other poster that they might not be around for much longer.
anotherplantperson13 t1_j21tfav wrote
Reply to Free2Move Ticket Issue by ehtooh
I just had to contact customer support today about policy changes regarding gas credits. They're definitely downgrading the service offered and hoping people won't notice or have time to ask questions.
I have found tickets on or in the last 2-3 vehicles I used. I photograph and send them in so I have a record of the date/time/location of the ticket so I can protect myself from this potentially happening.
Two of the tickets I've sent in have been for expired vehicle tags, which is troubling because that should be extremely easy for them to track. Agree with the other poster that they might not be around for much longer.