Have you called the Office of Health Benefits? Their number is 804-225-3642 and their email address is ohb@dhrm.virginia.gov. Sometimes they take a few days to get back to you but they are the ones who can point you in the right direction. I work at DHRM so hopefully this helps.
blkpnthr3005 t1_j6n96l8 wrote
Reply to Contact with Virginia DHRM in Richmond? by CommunityThrow1
Have you called the Office of Health Benefits? Their number is 804-225-3642 and their email address is ohb@dhrm.virginia.gov. Sometimes they take a few days to get back to you but they are the ones who can point you in the right direction. I work at DHRM so hopefully this helps.