craywolf

craywolf t1_ja35ntj wrote

I filed the chargeback at 1:00pm, and had confirmation from Casper at 9:45am the next morning. After two weeks of being dicked around.

They didn't even ask me when I was available either, just scheduled a pickup for "between 8am and 12pm" two days later. I was very, very tempted to tell them I wouldn't be home during those times ... but at that point I just wanted the thing out of my house.

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craywolf t1_j9z2rlb wrote

I had this same issue with a Casper mattress. They "approved" my return but left it to me to find a charity or recycler to get a refund. When I couldn't, I told them so and they said they'd schedule a pickup. Then they dicked me around and never scheduled one.

Eventually I called my credit card company, gave them the email proof that Casper approved the return and that I had done my part. They immediately processed a chargeback, and wouldn't you know it, at 9:30am the next day Casper scheduled the pickup.

Anyway, I recommend you tell Zinus that the charities you've contacted have said it's illegal to sell a used mattress in NJ, and ask them what to do now. They still need to honor their refund policy, and it's not your job to research how.

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craywolf t1_j5uqr4p wrote

To further drive your point home, Linux is technically just the kernel which is pretty useless by itself, because there's no built-in way to interact with it.

The standard set of tools for interacting with the Linux kernel are the GNU utilities.

GNU stands for "GNU is Not Unix."

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craywolf t1_itdgxc5 wrote

You use Old Reddit don't you?

New Reddit lets you caption image uploads. The captions don't show up on Old.

Edit: Actually seems like it's something with RES + Old Reddit? I see it in another profile, not sure what the difference is. But anyway I'm guessing it's the same for you.

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