donstermu

donstermu t1_ja24zjw wrote

Bought a LL bean backpack before I went back to school at 46 to become a nurse. This was before the rescinded their lifetime guarantee. After nursing school I called to see if they could fix the torn lining between compartments or replace, and they refused. Said they don’t have that guarantee now so will not honor the one they had when i purchased it.

I say this because I wish I would have gotten a Jansport backpack and hope they never rescind their BIFL guarantee.

1