gnen417 t1_je6r6bu wrote

Reply to comment by Anima_EB in Surgery options by Anima_EB

Yeah I’ve lost all respect for Cox. I had a pretty significant payment plan with them a few years ago and they insisted I set up auto pay. Apparently they switched over software and shut off the auto pay but did not notify me. I didn’t figure it out until I started getting collections calls. From now on they will send me a monthly bill.


gnen417 t1_je6ox07 wrote

I’m having surgery coming up too. They did this to me as well, I said nope not happening. I will set up a payment plan after the surgery. They said ok