hakavillon

hakavillon t1_j8kf0mp wrote

<facepalm>

Don’t get me wrong I am not a Drop fan. I think they are out of touch with the custom keyboard community (but that’s a different topic of convo).

In this case they though if the cable is out of their return policy window they have every right to refuse a return of exchange. Do I think it’s right? HELL NO… but here are many reasons for those policies beyond just this instance.

Anyways it looks like you still have a couple of options. First reach out to Mechcables. Second respond back to poor naive Matthew at Drop, see if he can provide any additional support beyond the above mentioned. If they can’t well… unfortunately Drop has just lost another customer. Just know that you aren’t alone in that department.

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hakavillon t1_j8kcqwo wrote

I suggest changing the title of your post. Drop is just the middle man for Mechcables. Did Drop provide you any additional support or tell you to contact the manufacture?

Not sure what the warranty is on Mechcables but they are a premium cable I’m sure they will honor a repair or replacement.

Reach out to customer service, email is on the FAQ page

https://mechcables.com/pages/frequently-asked-questions

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hakavillon t1_j5lu90t wrote

Reply to comment by beccamecha in first custom keeb by beccamecha

I love it!!! It's really good out of the box, the look, sound and feel of the board is nice (using baby kangaroos). Though not as good as my custom and manually lubed keebs, there is definitely a premium quality feel/build to it. I'm going to use it for a month without making any mods (make sure all the things are working, before I void the warranty).

Also of note the keycaps feel really nice... Might steal these for another build :)

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hakavillon t1_j4hyryq wrote

When you get to double digits then you might want to seek help :).

I know the feeling I started into this in Oct 22 and it's quickly escalated from my apl magic kb to dipping toes in with a RK84 (mod) to keychron Q2 (mod)/K12(mod) > Nuphy Halo 75 (tape mod)/Air60/96 (mods coming for the 96 when I receive it) > Custom Monsgeek M1 and I'm waiting on the Tofu65 2.0 launch... I won't won't even mention switches or stabs <insert facepalm> I NEED AN INTERVENTION!!!

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