Sony consoles have always outsold Microsoft consoles before this and after for some reason.

I believe its called a plumbers wrench. Here is all the different kinds out there. Im not sure the exact one that would fit but if you show a image of what your dealing with the person at the store would be able to give you better guidance.

Home hardware stores have a special set of sockets for those types of nuts.

Sir, this is a Wendy’s.

Merry Hissssmas