Better conditions: it currently seems that these folks are working a very busy location that appears to be severely understaffed if folks are waiting hours. This is a brutal work environment. If you have the appropriate number of techs scheduled at the right times, this would probably take care of a majority of this category.

Better pay: you said it yourself, they jump to the highest bidder and good for them. Be at or near the top of the pay grade and this issue is also fixed.

Fighting for employees to have better conditions and pay is the actionable item that will provide him real value.

Go to his GM with how many people they’ve hired in x timeframe, what they were hired at and correlate that information to how long they stayed.

Now, obviously nothing is guaranteed to work, but outright dismissing the idea saying it’s not actionable isn’t participating in good faith.

Never had this problem. I’m not some weirdo from JR church either, they are just the best dental place I’ve been to.

Mostly ease of obtaining it. You can walk into a dispensary and get exactly what you need and get out. Some folks needed to go to a drug dealer which then might have other party favors for sale….which for addicts can be hard to turn down and so on.

It’s nuanced for sure