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jss728 t1_j7d655e wrote
Reply to comment by TomCollinsEsq in Alamo is getting blasted on Facebook by Goblin4Morrison
Man I hate seeing another theater in that space!
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Reply to comment by rogan_notjoe in Alamo is getting blasted on Facebook by Goblin4Morrison
Hey there. We didn’t intend to “change our story.” There are a few of us who handle social media and I hadn’t gotten the info to the offsite team fast enough. As the social media manager who was also on site throughout the incident, I’m happy to clear anything up.
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We erred in missing the age and allowed in a two-year old to a 3+ movie. We have since addressed the importance of upholding policy with the concierge staff, who is new to the position and learning.
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The family entered the theater.
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During the movie, two guests put up order cards about children shouting and screaming.
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When we went to warn the family, the mother was also openly on her phone with a blanket over her head.
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As the behavior was disruptive and ongoing, we removed the guests so that others could enjoy the show.
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Unfortunately this was not an all-ages or sensory friendly showing, but we still would not allow that level of noise and never cell phone use.
We’re all doing our best every day and we hate this every time it happens. We want everyone to have fun and enjoy their time with us, from staff to guests.
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Reply to comment by shahitee in Alamo is getting blasted on Facebook by Goblin4Morrison
Hey! Not sure who your boss is but instead of texting, reach out to us at the manager email and we’ll check on it!
jss728 t1_j7bo450 wrote
Reply to comment by FrankenRabies in Alamo is getting blasted on Facebook by Goblin4Morrison
The servers are never the ones we ask to remove unruly guests. While a server can issue the initial warning, supervisors and managers are the only ones who can remove the guest from the theater or the venue.
We have had guests fight back, and that’s when security has stepped in with past interactions. They’re always ready when we ask for help as well!
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Reply to comment by BathrobeDave in Alamo is getting blasted on Facebook by Goblin4Morrison
Oh, we won’t!
jss728 t1_j79tt01 wrote
Reply to comment by Goblin4Morrison in Alamo is getting blasted on Facebook by Goblin4Morrison
Thank you, that means a lot to all of us!
jss728 t1_j79rf0a wrote
Reply to Alamo is getting blasted on Facebook by Goblin4Morrison
Thanks for your kindness, so much. These people were really cruel and came after our staff pretty hard too. I was there yesterday and also spoke to two guests who raised an order card. The kids were screaming and shouting and the mom was actively on her phone with a blanket on her head doing nothing about it.
We want everyone’s movie-going experience to be a good one, always. We’re sorry it happened and would prefer it never would have, but we always strive to preserve environments of mutual respect here.
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Reply to comment by MartonianJ in Weekly Trivia Options by kellsybellsy
It’s mostly move trivia but there are also takeover weeks that are tv or sports themed.
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Reply to Weekly Trivia Options by kellsybellsy
The Backlot at Alamo Drafthouse has free trivia every Thursday from 6-8pm, up to six per team!
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Reply to Going Away Party by helpimalibra
The Backlot at Alamo has private suites! They seat 12 each but are next to one another so you can split them up! They're $25 per hour and have big screens, gaming hookups, full menu service, and dedicated bartenders.
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Reply to comment by Several_Attorney5642 in Does the extremely large dentist office off 65 between Ozark and Springfield creep anyone else out? by hannye14
I’m definitely not “the elite” - I hadn’t been to a dentist in 10 years. I lived near there when I first moved here and my husband and I decided to try it out since it was close and since the building cracked us up.
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Reply to Does the extremely large dentist office off 65 between Ozark and Springfield creep anyone else out? by hannye14
This place is great. I had some much-needed work done, declined additional suggestions, and really have found every person who has ever helped me there to be very kind. They also have a coffee bar and have treats (gluten free options too) included at no additional cost.
They also have a massage chair room if you have to wait - I sat in it while waiting for a crown.
The pricing wasn’t insane or even pricier than expected either.
They also have a spa/esthetics division, though I never utilized those services.
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Reply to comment by famichikiherushi in What are some good engagement proposal spots in the Ozarks? by tedgurdfjjbv
Seconding this! It’s where we got married.
jss728 t1_iy0tixr wrote
I love everyone at Blu Skies Salon downtown, Phil is my guy but honestly you can’t go wrong with anyone there.
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Reply to comment by Competitive_Lion4484 in Alamo Draft House by [deleted]
The 18% goes entirely to staff, as do any additional tips.
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Reply to comment by JohnArbuckle10 in Anybody here work at the Alamo? by JohnArbuckle10
Hey! I’m a manager there and absolutely love it. Last holiday season was rough due to the state of hiring coupled with the wild success of Spider-Man. We’re in much better shape now. I love our franchise and the company. Pay is great. We also have benefits.
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Reply to comment by Kingjakers in Furniture shopping? by hawg_farmer
We also used Weekends Only earlier this year and have been back twice for more purchases. We really like them!
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Reply to comment by mcnew in I miss The Palace theater by iced-macchiato
They still have the season pass!