One of my dearest online friends was a girl for the first several years I knew them. Then they admitted their lie. After asking if they were trans (they weren't) I accepted my dear friend as who they actually are. We met a few years ago in person. Still a friendship that's going strong.

I didn't know they had a warranty like this! I need a new backpack so Jansport it is! Do you need to keep any documentation from it or do they just service it so long as it's a legitimate Jansport and not a knockoff?