omartinez1492

omartinez1492 t1_iwnqae6 wrote

This exact thing happened with Uber Eats last week and customer service refused to reimburse me for the order because the system said it was delivered. I had to argue for about 45 mins to demand they provide me the photo evidence they always require or a place to send my door cam footage to prove no one came. It took multiple refund refusals to wear the CS person down to finally refund the order. I was shocked they were just going to keep my $75.

Then, to add insult to injury, I was still auto charged the next day for a tip to the driver who stole my food. I assumed they would have cancelled that too 🤦🏻‍♂️

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