reversiblehash

reversiblehash t1_j6gei7n wrote

Twilio provides a saas product that enables developers to interface with communications services like sms texts and phone calls for things like automated directories, 2FA, and appointment reminders. The issue is that there isn't ample detection for customers using their tech for illegal means.

This in part because there are a bunch of local and federal laws regarding telecommunication. Twilio can't listen in on it's customer's calls or read their texts to determine if the communications are legit appointment reminders or the illegal robo calls.

So you really can't blame twilio after all, they've been trying to reach you concerning your vehicle's extended warranty. You should've received a notice in the mail about your car's extended warranty eligibility. Since we've not gotten response, we're giving you a final courtesy call before we close out your file. Press 2 to be removed and placed on our do-not-call list. To speak to someone about possibly extending or reinstating your vehicle's warranty, press 1 to speak with a warranty specialist.

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