s0n0fagun

s0n0fagun t1_j2ebsnc wrote

You are assuming the HOA is profiting from this transaction. Refunding the fees the payment processor made in error will come from the HOA reserves and not from the payment processor. The board needs to engage the payment processor to get to the bottom of this but the CCRs will need to define what an excessive fee is.

3.25% is not that excessive for a credit card procesing fee. The OP could try a different form of payment like a check or a bank transfer.

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