Update: I got my W4 back and it doesn't even have that box for claiming 1 or 0. There is no box for that since 2019 according to the IRS website. I can see the previous W4 revisions and I see that currently and since 2020 it's called the Employee's Withholding Certificate, whereas 2019 and early it was called the Employee's Withholding Allowance Certificate. Without that box to specify the total number of allowances I'm claiming, how can I even change this for the future? Because I do not want to keep owing local tax and ofc they're acting as if they have no idea what I'm talking about.

No they don't have any online portal things at all. Tbh my transition from big retail to office working has been very mid imo, I definitely expected a lot more professionalism or at least way more things to be streamlined. Like being able to view my damn paystubs whenever I want

Ugh, thanks so much! Both this job and the last are in the diamond district in NYC and they've both been pretty casual, small offices. There's not really a dedicated HR so I hope they can find my stuff in all their papers >.<

I honestly don't know what I could've done differently between the two jobs, do you know what box is for local taxes?

Thanks a lot! I made an appointment for in-person tax prep, but while I have you here here is a follow up question: is it possible to only do my taxes with the first W2 and save the second one for next year? And still just tell my employer that they're supposed to be taking more out so I don't have to have the same issue on the next W2. Because I know my mom has skipped years of doing taxes when she owes but somehow saves the stuff to do it the next year. But also my mom does crazy things sometimes, idk. And I'd rather ask a crazy (illegal?) question online than in-person lol